The ability of a leader to coach and provide feedback makes the difference between mediocrity and high performance. In this web-based, on-demand class, learn the importance of three coaching techniques and how to effectively handle both proactive and reactive coaching discussions.

Delegation is a critical skill for leaders in today’s “do more with less” business environment. In this web-based, on-demand class, learn the skills leaders need to address common challenges, gain the commitment of team members, develop individual skills and abilities, and enhance the overall capability and capacity of their teams.

Training leads to increased employee retention, higher customer satisfaction, more efficient operations, and higher profitability. Learn how to create a comprehensive training plan to close employee skills gaps while investing your budget for maximum ROI.

Turn resistance into commitment and inspire team members to take ownership of change.

Sound decision making in today’s tough business environment demands much more than just coming up with or picking the best alternative or option. In this web-based, on-demand course, you will develop the skills and confidence to generate options and compare them to important decision criteria, and to select the best course of action.

In today’s business climate, simply having an anti-harassment policy or sexual harassment policy is not enough. Your company is at risk if managers and employees are not trained to be sensitive to comments, gestures, behaviors, or mannerisms that may be construed as harassment.

In today’s business climate, simply having an anti-harassment policy or sexual harassment policy is not enough. Your company is at risk if managers and employees are not trained to be sensitive to comments, gestures, behaviors, or mannerisms that may be construed as harassment.

En el clima de negocios de hoy, simplemente tener una política contra el acoso o una política de acoso sexual no es suficiente. Su empresa está en riesgo si los gerentes y empleados no están capacitados para ser sensibles a comentarios, gestos, comportamientos o gestos que pueden ser interpretados como acoso.

En el clima de negocios de hoy, simplemente tener una política contra el acoso o una política de acoso sexual no es suficiente. Su empresa está en riesgo si los gerentes y empleados no están capacitados para ser sensibles a comentarios, gestos, comportamientos o gestos que pueden ser interpretados como acoso.

This course arms a new or prospective leader with the knowledge and skills they need to confront the challenges they face early in their leadership career.