Designed for individuals who are new to Human Resources or whose primary expertise is in another field (such as payroll or accounting). This course provides an overview of the functions and competencies that a new HR generalist or other HR professional will use on a daily basis.

Many employers are unaware of when and why records should be created, what records must be retained, and where and how they must be stored. Learn how to balance efficient administration and compliance with legal requirements.

If your team members are not doing their part effectively, it can be nearly impossible to deliver great results.

This course teaches leaders the interaction essentials they need to handle the variety of challenges and opportunities they encounter every day in the workplace and beyond.

Self-care and stress reduction are hugely important when working remotely. Learn practical applications for managing stress and workloads while working from home.

Learn the processes and tools to effectively find your next position.

Understand diversity and inclusion, that is, who we are as individuals—the diverse identities we bring to the workplace, and whether we feel included in the organization. Employees, managers, and leaders will learn how to develop inclusive work climates.

The No. 1 reason people quit their jobs is a bad boss or immediate supervisor. Learn how to dramatically boost effectiveness through the use of consistent models for everyday supervision activities, including feedback, discipline and documentation, delegation, and teamwork skills.

Research shows that employers who don’t instill a culture of civility in their organizations feel the impact.

Gallup reports that 1 in 2 employees have left their job to get away from their manager, and that 70% of the variance between high and low employee engagement is caused by managers.

During a presidential election year, Americans engage in more political conversation and head to the polls in greater numbers than in non-presidential election years.

Learn how to navigate both federal and state protected leave laws, including employer responsibilities for managing the new WAPFML law.

In today’s business climate, it is essential for employers to take proactive steps toward preventing harassment in the workplace.

Self-care and stress reduction are hugely important when working remotely. Learn practical applications for managing stress and workloads while working from home.

It is often said that an organization’s greatest asset is its people. That’s why the role of a coach is especially important. Learn a straightforward model to develop coaching skills that improve employee performance and interpersonal effectiveness.

Provide practical and timely information for employer representatives who by virtue of their position are charged with investigating a workplace complaint.

A system of progressive discipline and proper documentation offers protection to a company while creating fairness for the employee. Learn to document disciplinary action thoroughly and accurately and deliver disciplinary action to support improved performance.

Explore the definition of workplace conflict and the tools for managing conflict effectively. While examining mindset, word choice, and conflict management styles, participants will learn practical skills they can put to immediate use in the workplace.

Understand diversity and inclusion, that is, who we are as individuals—the diverse identities we bring to the workplace, and whether we feel included in the organization. Employees, managers, and leaders will learn how to develop inclusive work climates.

A major factor in our success in the workplace is the ability to work with others. Develop an awareness of your unique behaviors and the behaviors of those you work with to increase your effectiveness and reduce tension.

Emotional intelligence increases our capacity to make good decisions, deal with change, build relationships, and manage stress. Learn how to identify patterns and make choices to be more effective personally and with others.

Managers and supervisors will learn valuable techniques to keep their virtual teams connected and productive.

All projects share core components related to planning and oversight. Understanding and utilizing a few standardized methods and procedures to prepare and launch a project will help keep it focused, on task, and driving toward on-time delivery.

Now open for registration. The Management Academy is a 6-week cohort learning program designed to develop effective workplace leaders and powered by Development Dimensions International (DDI).

Leads must learn the power of influence to have an impact. This class teaches the skills they will use daily—managing their changing relationships with co-workers, establishing open communication, clearly setting expectations, and giving feedback to improve performance.