Browse all upcoming classes below or use the Text box on the left to search by keyword. You can also use the drop-down boxes to browse courses by Location or Topic.
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Managers and supervisors will learn valuable techniques to keep their virtual teams connected and productive.
Take your "to do" list through a four-step process to clarify priorities, choose activities to build long-term success, do the right tasks at the best time of the day, and create a schedule that will result in greater productivity.
Self-care and stress reduction are hugely important when working remotely. Learn practical applications for managing stress and workloads while working from home.
Research shows that employers who don’t instill a culture of civility in their organizations feel the impact.
Gallup reports that 1 in 2 employees have left their job to get away from their manager, and that 70% of the variance between high and low employee engagement is caused by managers.
Learn the processes and tools to effectively find your next position.
No one affects engagement and retention more than the employee's immediate leader. Learn how to determine what drives each individual's engagement, as well as methods for proactive engagement and talent retention.
Review recent changes and other relevant employment law updates.
Learn how to navigate both federal and state protected leave laws, including employer responsibilities for managing the new WAPFML law.
A system of progressive discipline and proper documentation offers protection to a company while creating fairness for the employee. Learn to document disciplinary action thoroughly and accurately and deliver disciplinary action to support improved performance.
Designed for individuals who are new to Human Resources or whose primary expertise is in another field (such as payroll or accounting). This course provides an overview of the functions and competencies that a new HR generalist or other HR professional will use on a daily basis.
Many employers are unaware of when and why records should be created, what records must be retained, and where and how they must be stored. Learn how to balance efficient administration and compliance with legal requirements.
The No. 1 reason people quit their jobs is a bad boss or immediate supervisor. Learn how to dramatically boost effectiveness through the use of consistent models for everyday supervision activities, including feedback, discipline and documentation, delegation, and teamwork skills.
As PNW employers prepare to resume operations, learn more about what you should consider before reopening your doors.
Leads must learn the power of influence to have an impact. This class teaches the skills they will use daily—managing their changing relationships with co-workers, establishing open communication, clearly setting expectations, and giving feedback to improve performance.
A crucial conversation is a discussion between two or more people where stakes are high, opinions vary, and emotions run strong.
A major factor in our success in the workplace is the ability to work with others. Develop an awareness of your unique behaviors and the behaviors of those you work with to increase your effectiveness and reduce tension.
Leaves of absence, whether arising from medical, personal, military, or other reasons represent an increasing challenge to employers. While organizations try to do what is right, the legal maze that employers encounter makes mistakes hard to avoid.
In today’s business climate, it is essential for employers to take proactive steps toward preventing harassment in the workplace.
People management is not “one-size-fits-all.” The most effective managers bring out the best in their people by adapting their approach to the individual in front of them at the moment.
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